Monday, November 2, 2009
How Not to do it.
At the Fire Hall, we’ve been planning out the annual Firefighter’s appreciation dinner. I think that the appreciation dinner is a really nice event. It gives us the chance to bring our families and spend some pleasant, social time together, and we get a nice meal and a feeling that our time and effort is, well, appreciated.
In the planning stages of the dinner, a vote was requested from the members of the department. After the vote was taken, the decision was overridden, and a different option was selected – the one that had been indicated as a preference before the vote.
Now, I don’t really care about the option that we choose here, but what really concerned me was that this seemed to combine the worst aspects of top-down and bottom-up decision making, pretty much guaranteeing that nobody would be happy with the result, and potentially negating the morale boost that the appreciation dinner normally provides.
As I talked about before, voting is a pretty standard method of bottom-up decision making, with all the risks and benefits involved in that method. If you put something to a vote, you’re likely to get a result that is supported by the majority of the personnel, but you have to be willing to accept the outcome. If you decide, top-down, everyone might not necessarily be happy, but there isn’t a lot of room to argue the decision.
By voting, then deciding not to accept the results of the vote, it’s pretty much guaranteed that the majority of people won’t be happy with the decision. Not only that - they’ll be less happy than if the decision had just been made behind an office door to begin with. Which is too bad, because the appreciation dinner is an event that’s supposed to bring everyone together, and now everyone will just be talking about the decision-making process.
Tuesday, October 27, 2009
Snow!
That being said, I’m pretty much ready for it. My snow tires are on, the winter gear is unpacked, scrapers, sand and brushes are loaded up. The baby’s snow-suits are laid out, and my sandals and shorts are in a box for another year. I’ve got my heavy gloves and winter insoles out for my bunker gear and I even washed my balaclava (about time, too…).
So I’m set to stand by the side of the road and direct traffic - which is pretty much the general vocation of the volunteer firefighter at this time of year. That and trying not to drive off the road as you hurry to the scene of yet another car in the ditch. I’ve ranted about this before, but I think we need to stop letting “all-season” tires be sold in Canada.
OK, OK, the lower mainland and southern Vancouver Island can get away with all-seasons in, well, all seasons. But everywhere else in this blessed country of ours, they should be called “dear lord not in the winter” tires. Or maybe “I hope you like sliding” tires.
I also think that there should be 2 speed limits – summer and winter. Perhaps a magnetic sign that says “We really mean it now - seriously” that you could attach to all the speed limit signs in the winter would do the trick. In any event, the snow is here, and no telling how long it will stay. At least daylight saving time hasn’t hit yet, so we’re still mostly driving while it’s light out.
Thursday, October 22, 2009
The Importance of Buy-In
Because change is uncomfortable, people tend to resist it, either consciously or unconsciously. This can make changing things in an organization a risky process. The stress of change can cause arguments, anger and bad feelings that persist even after the change has passed and become the “new normal”. In the worst cases, organizations can be made dysfunctional, or revert to older “comfortable” ways of doing things.
The idea of buy-in, or actively getting people to support changes, is a powerful part of change management. If people have bought into an idea or proposed change, they are much more likely to support it, speak positively about it, and put in the effort that any change requires. Attempting to make changes without at least some level of buy-in from the boots on the ground is going to be difficult at best, and impossible at worst.
As powerful and useful as the idea of buy-in is, it’s also somewhat risky, from the management perspective. It means, essentially, going to the people involved and asking them for support. Outlining the benefits and rationale for the changes is a good idea too. The risk is that you won’t receive the support you want, and you may have to put the proposed changes on hold, or cancel them altogether. Or you might just want to make a better case and try again.
Ultimately, creating the culture of communication and respect that is necessary to achieve true “buy-in” is a good thing, regardless of whether a particular change is achieved. This sort of bottom-up change can be more difficult to accomplish in the short term, but it makes the human factor of a big change more supportive. And as we all know, it’s the human side that tends to make things more difficult…
Monday, October 5, 2009
Confined Spaces
The training ground also has a simulation building, built from cargo containers. It’s full of small rooms, furniture, closets, stairwells and other fun stuff. You can build a fire in an enclosed space at the back, filling the building with smoke and heat. We had a little problem getting the fire emplacements running, so we decided to do a Search and Rescue practice run into the building.
Tommy, another Firefighter who joined the department around the same time as I did, and I geared up in our BA’s. The training officer asked if we wanted to have a look around the building, before we went in. Everybody else went inside, but I said no. We won’t get a chance to preview a real structure before we go in, so why do it in training?
After everyone got back, the training officer used a smoke bomb to fill the building, and we headed inside. I’m not claustrophobic. I’ve done SCUBA diving and caving, and I’m not bothered by blackout simulations or wearing SCBA’s. But being in a building were you can’t see anything but smoke still feels a little… close. If you were the slightest bit panicked by tight spaces, I would really not recommend this sort of thing.
Like a good Firefighter, I checked my air before going in. 1900 PSI. Crawling, we worked our way down the upper floor of the structure, checking closets, working our way through hallways and keeping one hand on the right-hand wall. I was the second man, and I know the theory here – keep one hand on the leg of the first guy, and use the fire axe handle to extend your reach and probe for obstructions or people.
Of course, the practice is a bit different. A sofa feels a lot like a person when you are poking it with the handle of an axe. And an axe in a small, confined, obscured area becomes a bit unwieldy. It’s also lots of fun to find your way around. We had a little trouble on the way back, starting down a hallway that we hadn’t come in on.
We made it back out, and it felt like we’d been in there an hour, so I checked my air again. 1400 PSI. We were inside maybe 6 or 7 minutes. It was a totally foreign experience, and I imagine that heat and crackling flames would have made it a lot more stressful. I really enjoyed myself, though. It was a mental and physical challenge, and something that very few people get to do.
It also highlighted to me how critical scenario training like this is – dangerous, unfamiliar environments are easy places to panic or make mistakes in. Hands-on training makes those experiences more familiar, and allow you to use the trained skills. I just wish we had the resources to do this more often – I’d rather have the skills and not need them, than need them and not have them.
Thursday, September 17, 2009
Search and Rescue Training
I've been doing a lot of really interesting training with the Fire Department lately. On the weekend of the 12th and 13th we had a 2-day training session on Search and Rescue. We did awareness-level courses on Building Collapse, Confined Space Rescue, Trench Rescue and Industrial Rescue.
Our Fire Hall has a lumber mill across the street, so the Confined Space and Industrial Rescue information was particularly important. As a small department, our resources are limited, so we're not able to train to a technical level in many different disciplines, but since we are so isolated, it's critical to have at least a working awareness of the dangers involved in different types of rescue situations.
We trained with firefighters from about 5 other departments in the general area, which was really interesting. It's always good to meet some of the other guys, as you may be working with them on a mutual aid call at some point. The weekend was glorious as well, blue skies and 28 degrees. Too bad we were inside doing mostly classroom work - it was awareness level stuff, after all.
Fortunately, we were able to get outside on the second day for Trench Rescue and Industrial Rescue. We spent the afternoon at Kalesnikoff's Lumber Mill, getting oriented to the mill operations, identifying the hazards, and touring the area. Between kilns, stacked lumber and logs, the green line and shavings storage, there are a LOT of fire and safety hazards over there. To say nothing of the confined spaces, electrical hazards, explosive materials and generally sharp, nasty things.
Sometimes, the more I learn about the sort of things that Fire Departments are expected to do, the more I thing "what the hell am I doing?" I realize that money is tight, but relying in volunteers for a lot of this sort of thing is purely ridiculous. We don't have the time or money to be trained to the point where we can respond safely to the range of emergencies that can occur.
I suppose that we have to decide on a line between cost, safety and likelihood of events and try to walk it as best we can. Still, I can't help but think that local governments and regions across North America are over-relying on the willingness of a group of dedicated people to put themselves at great risk, with limited training, for the good of the community.
In every training course I've even taken with the Fire Department, they've taught us to protect our own safety above anything else. I can see that for a lot of people, the logical conclusion is that not being a Fire Fighter is the best way to ensure that safety - which leads us inevitably to difficulty in recruitment and retention. This is a hard, dangerous job, that we do with little or no compensation - not the best recruiting slogan, is it?
Tuesday, September 15, 2009
MS Mountain Bike Tour
The drive up to Jasper wasn't as long as anticipated - only 11 hours from Nelson to Hinton. Leaving at 6 am and arriving at 6 pm (with a 1-hour time change), Doug and his friend Bruce Hardy enjoyed the amazing scenery on the drive, passing through Kootenay National Park and then up the Icefield Parkway through Banff and Jasper National Parks.
Arriving in Hinton, they found a campsite reserved for the Jasper Rockhoppers team and got set up. Later, the Jasper Fire Chief's truck pulled up, carrying Greg and a few other essentials, like a keg of Rockhopper ale. The next morning the team joined over 330 riders at the start line and set off by 8 am. The sun hadn't reached the trail yet, so it was a cool 8 degrees.
This is apparently the only mountain bike tour in Canada, so Doug was interested in the kinds of trails that they would see. The tour started on a gravel road, then headed through the forest on a single track, crossing a small foot bridge over a creek, then down another dirt road. After about an hour of peddling, the sun had joined them, so everyone stripped down to t-shirts.
The riders then turned onto the highway for about a KM so that they could cross the Athabasca River. The tour had closed 1 lane of the highway for the riders, and had a pilot car take traffic around. After crossing the river, the riders turned off onto another dirt road to the first checkpoint, which were all well-stocked, making the riding very enjoyable.
The rest of the day's ride passed through grassy fields, heavy forests and up old logging roads, covering about 50K and climbing 3500 ft. The ride finished at about 4:30, where buses were waiting to bring everyone back to the campsite.
After a fun evening (which I'm sure didn't include beers OR campfires) and a good sleep, all the riders were bussed back to where they left the bikes and set off for the day. They covered a lot more beautiful trails, including some real downhill, and reached the finish at about 1:00, where they had a BBQ.
Altogether, the group raised about $350,000, traveled about 100K, and climbed over 5000 ft. Bruce, Doug's riding partner raised over $2500, and Doug raised just over $1500. We would like to thank everyone for their generous donations in support of the Multiple Sclerosis Society. If anyone else would like to donate to the MS Society in support of Doug, Bruce and the Jasper Rockhoppers, go to:
https://msofs.mssociety.ca/2009Bike/Sponsor.aspx?&PID=1143661&L=2
Wednesday, September 9, 2009
Blogging and Baseball
The new blog is located at http://hoseroll.blogspot.com/, and will also be available from our website, http://www.fp2.ca/. For those of you that get the Tip 'o the Week, there won't be a lot of new content at first, but I plan on adding some extra content there that you won't see on the Tips.
On a more Fire Department-related note, we did a departmental softball game and family day in August. Taira and Iris were visiting my sister and her kids, so I invited my dad Kevin to come along. Dad grew up playing baseball in Levittown, PA, and was part of some pretty amazing Little League teams as a kid, but he doesn't get many chances to play baseball anymore.
We didn't have enough people for two teams, but we had a great scrub game, rotating through positions and getting lots of chances to bat. It was a great time, and afterwards we fired up the barbeques and the ping-pong table at the Fire Hall. Dad and I had a lot of fun, and it was wonderful to let him experience the sense of community and family that exists at the Department. Plus we triumphed gloriously at ping-pong!
Ultimately, it's that sense of community and family that I like the most about being a volunteer firefighter. It's something I got used to growing up in a small town, and something that I missed living in the city.
Tuesday, September 1, 2009
Don't Get Used to It.
Not too long ago I was feeling overwhelmed by my responsibilities, juggling family, fire, fun and work was tough, and it felt like something had to give. I thought it would be fire fighting, and was planning to take a leave and concentrate on other things. Turns out, that didn't need to happen. We got more comfortable with our new routines. Iris started sleeping through the night (until last week, anyways - good thing I didn't get used to it…). Life smoothed out a bit.
There was still stress, and distraction, but it felt more manageable. The support I got from the Department was also great. Not only was everyone very understanding about my changed responsibilities, everybody also wanted to help - and to hold the baby, of course.
This all goes into one of the things which I think is critical to a volunteer organization looking to retain members. Roll with the punches. Things change, so be flexible and supportive, and if you do, you'll probably be successful. So remember, "Don't get used to it".
Thursday, August 6, 2009
Fun vs Responsible
One of the great benefits about belonging to a Fire Department is the social aspect. Summer BBQ's, golf, fishing, after-practice get-togethers and lots of other events are a regular part of the Department's social life, and a lot of these events include the occasional beer. Sometimes, as is the case with golf, they even involve a number of firefighters all going out of area at the same time.
The question is, how do you ensure adequate emergency protection during events like this? Clear OG's are probably a start, at least those regarding alcohol consumption. After that, it's up to the officers to ensure that people are available in the event of an emergency.
It's a hard balance. You want to encourage the department to bond together, but you also need to ensure that you've got coverage, and you usually need to do it without the benefit of a formal schedule. I see this as being a bigger problem for volunteer departments, since the numbers of firefighters available are fairly small, and everyone's work and personal schedules are different.
I know that many of our departments are volunteer - how do you guys (and gals) balance fun times with round-the-clock responsibility?
Wednesday, July 22, 2009
How Busy is Too Busy?
That brings me to the topic I want to talk about today. How busy is too busy? I'm having a lot of difficulty balancing my responsibilities at home - my wife and baby daughter, with my responsibilities at work and to my Fire Department. Something has got to give, and lately, it's been my attendance at the Department.
Now, I'm not getting the sense from my Chief and Deputy Chief that this is a huge problem. They're both fathers, and they understand what is required of a new dad. I've definitely been catching a bit of flack from some of the other firefighters, though - and I know where they are coming from. We all rely on each other to be available and help out, that's the way a volunteer department functions, and lately, I just haven't been there.
There is a level of personal frustration, too. I want to be a good firefighter, to help out, to be available to assist a group of guys who I like and respect. But when I come home at the end of the day to a tired wife who needs a break, and a little baby… I just can't justify grabbing a quick bite to eat and leaving again. Besides, I only get a few hours with Iris before I go to bed.
So, I think I'm going to have to take a leave of absence from the Fire Department for a while. I don't want my responsibilities there to be an afterthought. If I don't have time, I should make it clear to everyone, instead of finding myself unable to attend practices or help out around the hall, week after week. I'm not happy about it, but it feels better than leaving things so unsettled.
Monday, June 15, 2009
Baby Brain

Somehow, I remembered that I needed to renew the car insurance, which meant a trip to town. My first trip to town since we brought Iris home, in fact.
I glanced into the rearview mirror and saw Bob Slade, the Nelson FD Deputy Chief, trotting down the road towards my car… in his uniform. Rolling down the window, I blearily said "Hi".
Bob got to the car, smiled and said something like "New dad, huh?"
He knew we were expecting, so I grinned and said, "Yes, a little girl."
He laughed, picked up the package of toilet paper that I'd left on the roof of my car, passed it to me and said, "I could tell." Then he walked off. Bob is probably also a parent.
So I'll ask you to be patient with me in the weeks and months to come. You may have to repeat things, or speak slowly. I have baby-brain, and it's totally worth it.
Wednesday, April 8, 2009
The Field is on Fire. Again.
Spring has arrived in the Kootenays, and with it, the usual plumes of smoke as people burn off the dead grass on their lawns or start to clean up their yard and burning waste. Grass-burning is a Russian practice, and I understand that it's meant to stimulate the growth of new grass and clean up dead material after the winter.
This early in the year it's not a huge problem - there is quite a bit of snow still lying around, and underbrush is generally still very damp. It does produce a fair bit of smoke, though, which, combined with the dust from road gravelling, makes for a rough season for people with breathing issues. Later in the spring, when things have dried out and there is still a lot of dead material lying around, grass burning becomes much more hazardous.
What I'm wondering is, has anyone out there done any community-wide education on the risks and/or best practices when dealing with lawn-burning? What steps have you taken to get this information out to the public, and have you been able to quantify any improvements as a result of these initiatives? I'd like to pitch an educational drive to my chief, and possibly to our regional district, but I'd really like to hear about anything that has been done in the past.
Also, I'd like to thank Jeff Dean in Kingsville for this link in response to my question about knot-tying websites: http://www.animatedknots.com/. I can now tie a bowline with gloves on and my eyes closed. It just takes a few tries.
Thursday, March 19, 2009
The Slow Times
I'm not sure if it's the late winter blahs or what, but I'm dragging ass to get down there. Part of it might be that our training officer is away, so we haven't been doing a lot of the more adventuresome training stuff in a while. I mean, it's been months since we lit anything on fire! How are we supposed to learn without the fire?
I'm mostly kidding here, but I'm kinda annoyed with myself. I like firefighting for a lot of reasons, the people, the new skills, the burning of things, but I thought I did it mostly because I wanted to do something to help the people in my community. Getting bored after a few months of relative inactivity makes me question why exactly I'm doing this. Of course, I have been getting there, and doing the training, and I'm taking a correspondence course on scene management, so it's not like I'm giving up.
I assume it's tough for everyone to keep their enthusiasm up when the trucks aren’t rolling, but it does provide a good opportunity. Sometimes a chance to think about your reasons for doing something is important, critical even. Not to worry, I still get to fire practice; it just takes a bit more willpower these days.
Friday, February 20, 2009
Tied Up in Knots
Speaking of practice, and the need thereof, we did a fire practice on ropes and knots this week. I wish I had a picture of all of us sitting in our meeting room, busily tying ourselves up. I used to teach sailing, so I'm good with ropes and knots, but I always have a problem with one big thing. I'm left-handed. In knot terms, it might as well be called bass-ackwards, because everything happens in reverse for me, which makes it entertaining to watch me learn new knots.
Of course, I'm used to being backwards, so I didn't have that much trouble, but what I found a lot more interesting, and wished we spent more time on, was the practical application of each knot - the when as opposed to the how. Each standard knot has a specific application where it is the most useful, and combining the two is challenging for me.
I suppose more practice and experience is the answer, but I'd be interested to hear how you trainers out there get that critical information across, or if there is a good guide book that anyone has discovered.